Support

Contact

Email support@easydue.app and we'll get back to you as soon as we can — usually within one business day. Include your iOS version and what you expected to happen; screenshots help a lot.

Common questions

Why did my reminder stop re-alerting?

Check Settings → Notifications in EasyDue and make sure notifications are allowed in iOS Settings for EasyDue. Re-alerting pauses once a reminder is completed or postponed.

How does sync work?

Reminders sync through your own iCloud account. Both devices need to be signed into the same Apple Account with iCloud enabled for EasyDue. Completing a reminder anywhere silences it everywhere, usually within a minute.

How do I manage or cancel EasyDue Pro?

EasyDue Pro is billed through Apple. Manage or cancel it in iOS Settings → your name → Subscriptions, or from Manage Subscription inside the app. Purchases can be restored on any device signed into your Apple Account.

Can I import from Due?

Yes — export a backup (.duedb) from Due and open EasyDue → Settings → Data & Sync → Import Due Backup. Reminders, repeats, and the logbook come across; importing twice is safe.

Privacy

EasyDue collects nothing. See the Privacy Policy.